Our team of highly experienced technicians are professional, friendly and will always be happy to provide you with up to date advice on pest control.
Interested in joining our dynamic and well-rewarded team? Find out about a career with us.
Jay Turner, alongside his wife Nicky, founded Laguna Pest Control in Noosa in 2010. With a Bachelor of Biological Science and Entomology and over 20 years of experience in the pest control industry, Jay is a true expert in all things creepy-crawly. His journey began in Victoria with Acacia Pest Control, where he honed his skills and played a pivotal role in the company’s operations. Driven by Nicky’s encouragement and a desire to build something of his own, Jay relocated with his young family to Noosa and established Laguna Pest Control, which has since become a trusted name in the region.
Beyond his dedication to Laguna Pest Control, Jay is deeply committed to advancing the pest management industry. A respected leader and innovator, he has contributed extensively as a trainer and assessor for pest management professionals across Australia, a regular contributor to the Professional Pest Manager Magazine, and a sought-after speaker at industry conferences, including the landmark Professional Termite Conference.
Together with Nicky, Jay has spearheaded initiatives like the Aussie Termite Tour in the Northern Territory, which brought together pest managers, entomologists, researchers, professors, and biologists from Australia, New Zealand, and the United States. They are also the dynamic duo behind the Pestie Profiles Podcast, which transitioned in 2024 to focus on educating homeowners with practical tips and insights on pest management. With over 27,000 downloads that year alone, the podcast has become an invaluable resource for listeners.
Jay’s passion for his work is unmistakable, and his dedication to both his clients and the pest control industry continues to inspire those around him.
Nicky Turner, co-founder of Laguna Pest Control in Noosa alongside her husband Jay, has been a driving force in the pest management industry since the business’s establishment in 2010. Under Nicky’s visionary leadership, Laguna Pest Control has achieved remarkable success, earning multiple prestigious accolades, including recognition from the Sunshine Coast Business Awards and being named Pest Manager of the Year in Australia. Her entrepreneurial spirit and dedication have solidified her reputation as a leader in the industry.
Beyond her business achievements, Nicky is deeply involved in her community and professional networks. She serves as Vice President of the Noosaville Business Association and is an active Committee Member of the Noosa and Cooroy Chamber of Commerce. Her commitment to fostering connections and supporting local businesses underscores her passion for community engagement.
As a passionate advocate for gender equality within the pest management sector, Nicky founded the Women in Australian Pest Management Association and introduced the Recognition Awards for women in the industry. These initiatives were born from her personal experiences with challenges such as inappropriate conduct and intimidation, which fuelled her determination to create a supportive network for women in pest management. Her efforts continue to inspire and empower women across the pest industry.
Nicky’s contributions extend to education and public awareness. Alongside Jay, she co-hosted the highly successful “Pestie Profiles” podcast, which provides homeowners with practical pest management tips and insights. With over 27,000 downloads in its first year alone, the podcast has become an essential resource for listeners seeking expert advice.
Despite her numerous professional accomplishments, Nicky considers her most cherished role to be a mother to her three children. She treasures her time traveling with Jay, her husband and best friend, as they balance their thriving business with family life. With two of their children now working in the family business, Laguna Pest Control remains a truly family-operated enterprise, reflecting the values and dedication that Nicky brings to every aspect of her life.
When it comes to running a seamless operation, experience matters, and Jeff brings over 30 years of expertise in the pest management industry to Laguna Pest Control. With a background that includes leadership and branch management roles at a major Australia-wide pest control company for 11 years, Jeff’s wealth of knowledge is unmatched.
His deep understanding of pest control, paired with his familiarity with Noosa and the surrounding areas, makes him an invaluable asset to our team. Jeff’s dedication to excellence aligns perfectly with our mission to provide outstanding pest management services, and his passion for learning ensures that he’s always at the forefront of the industry.
Jeff’s journey in pest control began when he helped a friend with laboring jobs, sparking a lifelong interest in the field. Over the years, his career has taken him across Newcastle, the Mid-North Coast of NSW, Northern Rivers, Brisbane, Mackay, and Darwin, giving him diverse experience in different environments and challenges.
What excites Jeff most about Laguna Pest Control is our strong, customer-focused culture. He appreciates the diversity of the work, where no two days or jobs are ever the same, and the constant opportunity to learn something new.
Outside of work, Jeff enjoys fishing, golf, watching the NRL, and spending quality time with his family.
As the daughter of Jay and Nicky Turner, Wilara has grown up immersed in the pest control industry. After completing her degree in Criminology and gaining experience working with Crime Stoppers, Wilara returned to the family business to take on a pivotal role.
Now serving as Laguna Pest Control’s Office Manager, Wilara has seamlessly stepped into Nicky’s former role, overseeing daily office operations and ensuring the smooth running of the business. Her responsibilities include managing financials and accounts, as well as being one of the friendly voices clients hear when they call.
Wilara has been actively involved in the pest control industry since the age of 10 when her parents first started Laguna Pest Control. Over the past six years, she has worked full-time in the business, finding joy in the camaraderie of her team and the rewards of running a successful family enterprise.
Outside of work, Wilara enjoys reading, colouring, shopping, watching her favourite TV shows, and spending quality time with her younger sister and her beloved French Bulldog, Gloria.
Sheri is Laguna Pest Control’s dedicated Resort and Strata Contracts Manager, responsible for quoting and managing pest control services for Noosa’s stunning resorts and complexes. Sheri also holds the distinction of being Laguna’s first qualified female technician. Her commitment to excellence was recognised early in her career when she received the Trainee Award for Professional Women in Australian Pest Management in 2021.
Sheri’s career in pest control began in a serendipitous way. While working at Australia Zoo, she was eager to transition into a trade. As a close friend of Jay and Nicky Turner, she took Nicky’s suggestion to join Jay on the road for a trial run. It turned out to be the perfect fit, and she hasn’t looked back since.
Sheri has been a valued member of the pest control industry for over four years, all of which have been with Laguna Pest Control.
Sheri thrives on solving problems for clients, likening the job to playing detective. She finds joy in the ever-changing nature of the industry and the continuous learning it demands. While she acknowledges that no one can ever know everything, she appreciates the challenge it brings.
For Sheri, Laguna Pest Control feels like more than just a workplace—it’s a community. She values the camaraderie, support, and genuine friendships among the team, describing it as a group of mates she’d gladly spend time with outside of work.
When she’s not managing contracts or solving pest problems, Sheri enjoys a wide variety of hobbies, including camping, reading, gaming, walking, and practicing karate. She’s also a passionate AFL and netball fan. Her interests may change depending on the day, but her enthusiasm for life never wavers.
Sheri is an integral part of the Laguna Pest Control family, combining professionalism with a personable touch that sets her apart.
Glenn brings over eight years of experience to Laguna Pest Control as one of our skilled senior technicians. Starting his pest management career as part of a broader job role, Glenn honed his expertise at a Family Friendly Carpet Cleaning business, Zeroharm, and went on to work 6 years with Cooroy Pest Control before joining Laguna Pest Control nearly two years ago.
What Glenn enjoys most about the pest control industry is the strong sense of community, where support and knowledge-sharing among peers are invaluable. At Laguna Pest Control, he appreciates the collaborative company culture, where team members are always ready to lend a hand during challenging times.
Outside of work, Glenn enjoys exploring the outdoors through 4WD camping and is currently learning to play the guitar, showcasing his adventurous and creative side.
Wallace Turner is the youngest member of the Laguna Pest Control team, but his expertise and experience defy his age. As the son of Jay and Nicky Turner, Wallace grew up immersed in the pest control industry, lending a hand in the family business since the age of 15 while attending Good Shepherd Lutheran College.
After completing Year 12, Wallace pursued his passion for law, earning a degree from Sunshine Coast University. During his studies, he further developed his leadership and customer service skills through managerial roles at BP Fuel.
Now fully dedicated to Laguna Pest Control, Wallace is becoming a pivotal figure in the business. A qualified technician, he excels both in the field and behind the scenes in the office. In addition to solving complex pest problems, Wallace leverages his tech-savvy skills to develop custom apps and reports, streamlining operations and enhancing efficiency for the team.
He thrives on the challenges of solving pest problems efficiently, especially when pests refuse to cooperate with convenience. His goal is to minimise disruption to clients’ daily lives while delivering effective solutions.
Wallace values the positivity and enthusiasm that every team member brings to the table, making Laguna Pest Control a dynamic and supportive workplace.
A reptile enthusiast, Wallace also has a passion for Quadball, where he has proudly represented Queensland on the state team.
Kyle is one of Laguna Pest Control’s senior technicians, bringing a wealth of experience and expertise to the team. He began his journey in the pest control industry at just 17 years old, seeking a change from the monotony of retail work. After speaking with a pest control professional about the career, Kyle made the leap and has never looked back.
Over the years, Kyle has developed a diverse skill set through various roles: two years in pre-construction termite work, two years in commercial pest maintenance, and eight years specialising in residential termite management. His extensive background makes him an invaluable member of the Laguna Pest Control team.
Kyle is passionate about the pest control industry, particularly the problem-solving aspects. He enjoys meeting new people, tailoring pest services to meet customer needs, and working outdoors—especially when it comes to termites, his specialty.
Kyle also appreciates Laguna Pest Control’s strong team culture, valuing the camaraderie and supportive environment where everyone looks out for one another.
Outside of work, Kyle is a self-proclaimed gearhead with a love for all things mechanical. He enjoys adventuring, fishing, camping, and winding down with a cold beer after a day well spent.
Bjorn began his career in pest control with Laguna Pest Control four years ago, transitioning from a background in hospitality. After years of managing long hours and split shifts, he sought a career change that offered better balance and personal fulfilment. Encouraged by his fascination with creepy crawlies and inspired by nightly conversations with his brother—a fellow pest control professional—Bjorn decided to embark on a new journey in pest control.
Since joining Laguna Pest Control, Bjorn has become a highly skilled and qualified technician. He thrives on the variety of work, the opportunity to spend time outdoors, and the chance to encounter unique wildlife, even when some creatures prove challenging!
Bjorn appreciates Laguna’s supportive team culture, describing his colleagues as friendly, collaborative, and always willing to help. Outside of work, Bjorn enjoys fishing and spending quality time with his family.
Andrew is one of Laguna Pest Control’s senior technicians, known for his vibrant personality and infectious energy. From the moment you meet him, Andrew’s upbeat demeanor is sure to brighten your day. His professional qualifications include an Advanced Diploma in Counselling and Human Development and a Certificate IV in Frontline Management, reflecting his dedication to growth and understanding both people and challenges.
Andrew transitioned into the pest control industry during the slowdown in construction caused by the COVID-19 pandemic and has never looked back. With over four years of experience, including roles at Rentokil, Cooroy Pest Control, and Flick, Andrew has honed his skills and developed a deep understanding of the field. For the past two years, he’s been a valued member of the Laguna Pest Control family, embracing the company’s close-knit and supportive culture.
One of Andrew’s favorite aspects of his role is championing Laguna’s “NO Spray Program.” Health and safety are incredibly important to him, and he takes pride in using safe and environmentally conscious product options to protect both clients and their families.
What Andrew enjoys most about his work is the variety and challenges that come with pest control—no two days are ever the same. Outside of work, Andrew treasures his time with his children, making family life his top priority.
Matt began his journey with Laguna Pest Control as a trainee and has since developed his expertise to become a fully qualified technician. Originally from Melbourne, Matt moved to Cooroy with his family, then to Noosa Heads, after spending much of his primary school years abroad in Jakarta and Kuala Lumpur, Malaysia. A proud graduate of Noosa District State High School’s Class of ’88, Matt’s career path has been diverse and dynamic.
Matt served twice in the Royal Australian Air Force, initially enlisting at the age of 19. During his first tenure, he worked on the iconic F-111 fighter jets at Amberley. Later, he re-enlisted as a heavy vehicle diesel mechanic, further honing his technical expertise.
Now happily married and raising two teenage children, Matt has found a rewarding career in the pest control industry. His curiosity led him to explore this field, and he enjoys meeting new and interesting people, visiting diverse locations daily, and helping clients protect their homes and businesses from pests.
Matt values the team spirit and “can-do” attitude of Laguna Pest Control, which makes every day at work enjoyable. Outside of work, he has a wide range of hobbies, including motor racing, water skiing, snow skiing, windsurfing, and surfing. He also loves spending time with his family and supporting his daughter in hand-raising the birds she breeds. Always eager to learn something new, Matt’s enthusiasm and dedication make him a valuable member of the Laguna team.
